EMD-220 Crisis Comm. and Public Info

Credits: 3
Contact Hours: Lec 3 Lab 0 Practicum 0
Tier Rate: Tier II
This course will provide students with knowledge of different concepts in interpersonal communications for emergency managers. Students will learn how to improve their communications skills among themselves and other emergency workers. The course provides students with the fundamental knowledge of how to handle crisis situations with respect to communicating information to the public. Students will learn the importance of effective crisis preparation and response, and how to prepare internal and external communications. It also teaches the basic elements of addressing the media. They will learn how to provide public information to the media, and they will learn how providing information jointly with other agencies can be beneficial. This course will use audio/visual recording equipment and role playing to simulate actual press briefings. Prerequisite(s): ENG 100 or ENG 101 and COM 105.